FAQ

 

Get Answers to Your Most Frequently Asked Questions

 

Learn About Our Cash for Houses Programs and How We Can Help

faq

  • How do I get an answer to questions not listed here?

    We encourage you to call us to get answers to any unanswered questions or to discuss your unique situation.  Help is only a phone call away.

  • Will OutFactors buy in any area in Rockwall County?

    We love Rockwall County! OutFactors will make an all-cash offer to buy homes in the following towns and cities in Rockwall County Texas:

    Fate, Heath, McLendon-Chisholm, Rockwall, Rowlett, Royse City, and Wylie

  • Will OutFactors buy in any area in Grayson County?

    We love Grayson County! OutFactors will make an all-cash offer to buy homes in the following towns and cities in Grayson County Texas:

    Collinsville, Denison, Dorchester, Gunter, Howe, Sherman, Southmayd, Van Alstyne, and Whitesboro.

  • Will OutFactors buy in any area in Tarrant County?

    We love Tarrant County! OutFactors will make an all-cash offer on properties in the following towns and cities in Tarrant County Texas:

    Arlington, Azle, Bedford, Benbrook, Blue Mound, Briar, Burleson, Colleyville, Crowley, Dalworthington Gardens, Edgecliff Village, Euless, Flower Mound, Forest Hill, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Lakeside, Mansfield, North Richland Hills, Pantego, Pecan Acres, Pelican Bay, Rendon, Richland Hills, River Oaks, Saginaw, Sansom Park, Southlake, Trophy Club, Watauga, Westlake, Westover Hills, Westworth Village city, and White Settlement.

  • Will OutFactors buy in any area in Dallas County?

    We love Dallas County! OutFactors will make an all-cash offer on properties in the following towns and cities in Dallas County Texas:

    Addison, Balch Springs, Carrollton, Cedar Hill, Cockrell Hill, Coppell, Dallas, DeSoto, Duncanville, Farmers Branch, Garland, Grand Prairie, Hutchins, Irving, Lancaster, Mesquite, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, and Wylie

  • Do I need to clean the property and remove all of the personal items?

    We, at OutFactors, understand that every person and situation is unique. Therefore, we customize our offer and service to suit your needs. You decide what condition you want to leave the property in, and we will take it from there. Want to take the stove? No problem. Want to leave the old couch? No problem. Want to leave everything and start fresh? No problem. Just let us know, and we will take care of it for you!

  • I am behind on my mortgage, is that a problem?

    No, it is not a problem for OutFactors! We are experts at resolving mortgage issues and getting you paid the cash that you deserve. We can close in 1 day if necessary and are experienced in negotiating with the banks.

  • What if the property is part of an estate?

    Helping you easily and quickly settle an estate is just one of the many services that we offer. Our team will help with the estate process and sale of the property, so you get the cash you need when you need it. Best of all, our expert help is at no cost to you. It is part of our service.

  • Will OutFactors inspect my property?

    In most cases, OutFactors will conduct an inspection of your home within a few days from the date the contract is signed. The inspection is at no cost to the seller. The purpose of the inspections is to verify the condition of the home. Be assured that we do not use this to knit-pick the home, and a copy of the report will be provided to the seller.

    You will be notified in advance when your inspection is scheduled, and you are welcome to be present while the inspection is being conducted.

  • How does my mortgage get paid off?

    The mortgage is paid off at closing. The State of Texas licensed title company will conduct the closing and ensure the mortgage and all outstanding liens are paid off. The remaining cash will be paid directly to you.

  • How do I accept an offer?

    You officially accept our offer by informing OutFactors that you wish to accept the offer and by signing the standard purchase agreement.

  • Does the offer to buy my property expire?

    Because property values and property conditions change on a daily basis, our cash offers expire in 5 calendar days. However, OutFactors will gladly provide you with an updated offer. Just contact us and request an offer renewal.

  • Can the closing be scheduled for a specific date of my choosing?

    We will schedule the closing for the date that best suits your needs. If circumstances arise and you need the date adjusted, just let us know and we will work with you to make the necessary changes.

  • How does OutFactors calculate what they will offer for my property?

    OutFactors looks at many aspects when making an offer including: property location, condition of the property, days to sell, cost of needed repairs, what is around the property, desirability of floor plan, upgrades needed, terms of any leaseback, and what other similar properties are selling for.

  • Is there a fee to get an offer from OutFactors?

    There is never a fee to get an offer from OutFactors and there is absolutely no obligation to accept our offer.  You decide what is best for you without pressure or risk.

  • Why do people sell to OutFactors?

    People sell their homes to OutFactors because we offer a great price and make the process exceptionally easy. Who wants the hassle and cost of listing a home on the market with every weekend having strangers poking their nose all over the house in the hope that the right buyer will come along and not demand a bunch of costly repairs or updating? Other people need to sell their house quickly due to foreclosure, divorce, code violations, bad tenants, relocation, inherited property, or a sudden change of income. Many others have tried the traditional way, but their home remains unsold.

  • My property is occupied by tenants—will you still buy it?

    We love tenant occupied properties. Even if you have a problem tenant that is not paying rent, we will make you a great all-cash offer. Please answer our 4 simple questions to get started!

  • Is there any obligation when I submit my offer request?

    Getting an offer from OutFactors is absolutely free with no obligation or surprises.  Simply answer 4 simple questions and we will send you our highest cash offer. If you like the offer, great, your home is sold.  If you do not like the offer, you can just hit the delete button. You have absolutely nothing to lose by requesting your highest cash offer from OutFactors.

  • In what areas does OutFactors buy properties?

    If your property is located in the greater North Texas area including Dallas County, Denton County, Collin County, Tarrant County, Grayson County, Rockwall County, Kaufman County, and Wichita County, we are interested in making an offer on your property.

  • Will OutFactors buy in any area in Wichita County?

    We love Wichita County! OutFactors will make an all-cash offer to buy homes in Wichita Falls, Burkburnett, Iowa Park, Electra, and surrounding communities

  • Will OutFactors buy in any area in Kaufman County?

    We love Kaufman County! OutFactors will make an all-cash offer to buy homes in the following towns and cities in Kaufman County Texas:

    Crandall, Dallas, Forney, Heath, Heartland, Kaufman, Mesquite, Post Oak Bend City, Seagoville, Talty, Terrell, and Travis Ranch

  • Will OutFactors buy in any area in Collin County?

    We love Collin County! OutFactors will make an all-cash offer to buy homes in the following towns and cities in Collin County Texas:

    Allen, Anna, Blue Ridge, Carrollton, Celina, Copeville, Dallas, Fairview, Farmersville, Frisco, Garland, Lucas, McKinney, Melissa, Murphy, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, Van Alstyne, and Wylie.

  • Will OutFactors buy in any area in Denton County?

    We love Denton County! OutFactors will make an all-cash offer on properties in the following towns and cities in Denton County Texas:

    Argyle, Aubrey, Carrollton, Denton, Flower Mound, Frisco, Justin, Krum, Lake Dallas, Lewisville, Little Elm, Pilot Point, Ponder, Roanoke, Sanger, The Colony, Krugerville, Corinth, Savannah, Providence Village, Shady Shores, Coppell, Copper Canyon, Cross Roads, Oak Point, Highland Village, Linoln Park, Union Park, Prosper, Lantana, Celina, Double Oak, Grapevine, Paloma Creek, and Plano.

  • How do I know OutFactors is reputable?

    Marlau Investments Inc., the owner and operator of OutFactors, has been in business since 2001 and an accredited member of the Better Business Bureau with an A+ rating. We only use contracts created by the State of Texas Real Estate Commission. Our contracts are fair, transparent, and have no fine print.

  • Can you buy a property with a tax lien or other liens?

    Yes, OutFactors has done so many times. The OutFactors team have decades of experience in dealing with all types of liens. We will review the nature of the liens and come up with a solution that will allow you to sell the property and get you the cash you deserve.

  • What if the owners do not live in the area?

    We can deal with almost any situation and have closed transaction even when the owners were living overseas. We will arrange for our closing agents to come to you, wherever you may be – all you need to do is meet with our closing agent and sign the paperwork.

  • When will I need to move out?

    We are very flexible. The day you move out can be anytime from prior to closing to up to a year later with a long-term leaseback. Tell us what works for you, and we will do everything we can to make it happen.

  • When do we sign the closing documents?

    The title company handling the transaction will schedule a convenient date and time for you to sign the closing documents. Typically, the closing takes place at the title company, but if desired, the title company will have a closing agent come to your location to conduct the closing.

  • How soon will I get my cash?

    On the day we close, you will receive your cash! If necessary, we can close in as little as 1 day, although it typically takes about 7 days. Be assured that we will work with you to get you the cash you need when you need it.

  • How does my offer compare to values on sites like Trulia and Zillow?

    The home values found on sites like Trulia, Zillow Redfin, and others, are estimates based upon computer-generated algorithms that do not take into consideration the condition of the home or other factors. At best, these are computer-generated guesses.

    Our offer is based upon an analysis of recent sales, property location, property finishes, repairs needed, market inventory, and many other items that affect the value of your specific property.

    The offer you receive from OutFactors is a real, not computer-generated, estimate.

  • What if I don’t know the date I would like to close?

    This is not a problem. You just need to select a date that you believe will work best, and we will adjust the closing date as needed.

  • Will OutFactors negotiate on their offer price?

    We do everything possible to give you our best all-cash offer at the beginning but like all humans, we make mistakes. We welcome the opportunity to discuss our offer with you to see if we missed something or to double-check our mathematical calculations. Many times, mistakes are revealed which enable us to increase our offer – so please call us to discuss.

  • How long does it take to get an offer from OutFactors?

    Once you answer our 4 simple questions, we can provide you an offer in a matter of minutes. To finalize the offer, we schedule a time to meet at the property to conduct an informal property review and present you with a formal contract that can be finalized that same day.

  • Does the condition of my home matter?

    No – not at all. We will buy your home as it is right now without repairs or even cleaning. It doesn’t matter if the house has a major roof leak, torn-up flooring, pet damage, or other costly repairs. We will make you a fair all-cash offer!

  • Can I get an offer if my home is listed with an agent?

    Yes. If your home is currently listed, we will work with your agent directly. Simply fill out our simple 4-question form and provide us your agent’s information. We will take it from there.

  • How long after I submit my information will it take to get a response?

    During normal business hours (and many times after hours), you will receive a response in a matter of a few minutes. If you submit your information after hours, OutFactors will contact you first thing the next business morning. Please note, we spend Sundays with our families and will not reply unless it is urgent, and you need to close in 1 day.

  • Is OutFactors actually buying my property or listing it on the MLS?

    We are actual cash home buyers that purchase directly from the homeowner. We are not seeking to list your home on the MLS and do not offer real estate broker or agent services.

  • What type of homes will OutFactors buy?

    We buy single-family homes, townhomes, duplexes, and even land. Over the last 20+ years, we have bought all types of homes including homes that were damaged by fire, infested, trash-filled, with holes in the roof, mold-contaminated, no heat or air conditioning, to name just a few. We even buy homes that are occupied by bad tenants who are not paying rent.

 

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